Location : This hotel is situated in Puerto de la Cruz, just across the promenade from the beach. The city centre is only around 300 m away and San Telmo seawater swimming pool is just a few minutes away. An abundance of shops and entertainment venues are located in the immediate vicinity. Public transport links are to be found only 400 metres from the hotel.
Facilities : The hotel welcomes guests in a 17-storey building with a lift and 261 non-smoking rooms. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 2 conference rooms.
Rooms : Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are provided. Family rooms are available for parents with children.
Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a wide range of outdoor sports, including bocce, basketball and archery. For a fee, guests can also enjoy tennis. Water sports enthusiasts are offered aquafit. The hotel offers numerous indoor sports, including a gym, table tennis and aerobics or, for a fee, billiards. There is a wellness area with a spa, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco and live music.
Meals : Dining facilities include a dining room and a bar. Guests can indulge their palates at 4 restaurants (non-smoking, air conditioning and high chairs). Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). The show cooking is a particularly special attraction.
Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.