Location : Koutouloufari is a village of roughly 600 inhabitants on the slope of Mt Pyrgias at an altitude of 100 meters. It is 29 kilometers east of Heraklion and less than 800 meters from coastal Hersonissos. Koutouloufari was probably inhabited for the first time, in the Middle Ages when, people moved from the coastal lines to upland areas to protect themselves from the pirate raids on the northern coast of Crete. Nowadays, Koutouloufari with its narrow-paved streets and old Cretan houses attracts those who want to spend their holidays in a tourist area in Crete - which stretches from Heraklion to Agios Nikolaos, offering many beaches, attractions, sights and activities and is near archaeological sites such as Knossos and Malia - but in a quiet environment with a traditional flavor and a lovely view of the Sea of Crete. In Koutouloufari guests will find old stone houses with arches, arched doorways and inner courtyards roofed with vines offering shade and grapes in summer. They also can stroll through the paved streets or take the road down to Hersonissos through the hills covered with olive trees.

Facilities : The complex was modernised in 2019. The hotel has 3 lifts and features 105 non-smoking rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Parking spaces are available to guests travelling by car. Further services include a babysitting service (on request and for a fee), medical assistance, room service (limited hours and for a fee), an alarm call service, a laundry service, a hairdresser and a hotel doctor.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. The standard features of some rooms include a balcony or terrace, providing extra room for relaxation. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe for an additional charge. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products.

Sports/Entertainment : Plenty of active recreation awaits guests in the pool area's 3 Outdoorpools. No matter the weather, swimming is always a possible in the indoor pool (for a fee). There is also a special swimming area just for kids. Refreshing drinks are served at the poolside snack bar. There are a variety of leisure facilities and services to choose from, including a gym, a spa, a sauna, a hammam, a beauty salon and massage treatments. Evening entertainment includes live music.

Meals : The dining area includes a bar. A cosy atmosphere and delicious food await guests in 3 non-smoking restaurants (high chairs are available). A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The complex also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.