Location : The hotel is located in Banff, Alberta, in the heart of the Canadian Rockies and Banff National Park. The hotel is perched 750 feet above the Town of Banff, across from the Natural Upper Hot Springs and within walking distance of Banff Gondola. Calgary International Airport is approximately 145 km from the hotel.
Facilities : 346 rooms are located on 8 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Guests of the hotel are welcome to relax in the garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a transfer service, translation services, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus.
Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. An extra bed is available for a fee. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a television with satellite/cable channels, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 343 non-smoking rooms.
Sports/Entertainment : The pleasantly heated water of the indoor pool area guarantees comfortable swimming. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Leisure options at the hotel include a gym, a spa, a sauna and a steam bath. For a fee, guests can also enjoy squash and massage treatments.
Meals : Various dining options are available, including a restaurant (with high chairs), a dining room, a caf� and a bar. A fortifying breakfast is served daily.
Payment : The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.