Location : This hotel warmly welcomes guests in Banff.

Facilities : 211 non-smoking rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Further services include a babysitting service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a queen-size bed or a king-size bed. An extra bed is available for a fee. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment : The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and a beauty salon.

Meals : Dining facilities include 2 restaurants, a dining room and a bar. A delicious breakfast provides energy for the rest of the day.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.