Location : This hotel is surrounded by mountains, and is 3 minutes' walk from downtown Banff. Guests will find restaurants on either side of the hotel and hiking, biking and skiing are close by while downtown Banff offers dining, nightspots and shops. The Norquay ski area is only 5 km away and the Sunshine Village ski area is 20 km. The Banff transit bus stops just outside the hotel's front door. Calgary International Airport is the closest airport and is a 2-hour journey by car or coach.

Facilities : 89 double rooms are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The holiday village has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available.

Rooms : Rooms feature a living area and a bathroom. Individually adjustable heating ensures comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has 89 non-smoking rooms and smoking rooms.

Sports/Entertainment : The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the complex include a sauna, a steam bath and hydrotherapy treatments or, for a fee, a gym. A nightclub offers fun and entertainment.

Meals : Various dining options are available, including a restaurant (with high chairs), a dining room, a breakfast room and a caf�. Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day. Special meals, including diet meals, are also available.

Payment : The complex accepts the following credit cards: American Express, VISA and MasterCard.