Location : The hotel is located in a privileged area on the Atlantic Ocean in Fuencaliente de la Palma, an exotic landscape of great beauty to the south of the island of La Palma. It is surrounded by volcanic landscapes, natural parks and an environment with a diverse variety of flora and fauna offering guests many options for day trips. The centre of Los Canarios with its many shops is 8 km from the hotel and the nearest beach, La Zamora is only 1 km away. The airport is 30 km from the hotel.

Facilities : The complex was built in 2004. Guests can feel at home in one of the 625 rooms. Amenities include a baggage storage service and a currency exchange service. Wireless internet access in public areas (no extra charge) allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant and a bar. Guests can buy souvenirs at the gift shop. Additional features at the hotel include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the complex. Available services and facilities include a babysitting service, car hire, medical assistance, a transfer service, a wake-up service and a laundry service. Lectures, presentations or meetings can be held in one of the 4 conference rooms.

Rooms : Each of the rooms is appointed with air conditioning and a bathroom. A balcony or terrace can be found in most rooms as standard. A sofabed ensures a good night's sleep. Cots can be provided for children upon request. There is also a safe. Additional features include a mini fridge and a tea/coffee station. Other features include a telephone and a TV. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. In the bathrooms, cosmetic products ensure additional comfort. The complex offers family rooms and non-smoking rooms.

Sports/Entertainment : The accommodation features an outdoor pool. A variety of sporting activities, such as tennis, bocce, beach volleyball, basketball, crazy golf and archery, or for a fee, biking/mountain biking, are offered at the hotel. Biking/mountain biking is organised by third-party operators. Alternatively, guests can try out aquafit, or for a fee, diving. Third-party operators offer diving. A gym and table tennis, or for a fee, billiards, are among the sport and leisure options available at the complex. The complex offers various wellness options, including a sauna and hydrotherapy applications, or for a fee, a spa, a hammam, a beauty salon and massage treatments. At the accommodation offers excellent facilities for leisure and relaxation, including an entertainment programme, a disco, a kids' club and a kids' disco.

Meals : Catering options available at the hotel include bed and breakfast, half board, full board and all-inclusive. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide children's meals. The complex also offers snacks. Options include alcohol-free drinks and alcoholic beverages.

Payment : The following credit cards are accepted at the complex: American Express, VISA and MasterCard.