Location : The hotel is situated on a hill in Balmoral, towering above the Valley and the Lake Warfaaz, in the Belgian Ardennes. It is also located 1 km from the Royal Golf Club du Fagnes and 3 km from Casino de Spa.

Facilities : Wireless internet access in public areas allows travellers to stay connected. Culinary facilities include a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the hotel include a newspaper stand. Guests with their own vehicles can make use of the available parking spaces. Additional services include a babysitting service, a childcare service, a transfer service and room service.

Rooms : Each of the rooms is appointed with air conditioning and a bathroom. The basic features of most rooms include a balcony. A sofabed ensures a good night's sleep. Separate bedrooms are also available. A safe, a minibar and a desk are also available. Guests will also find a fridge included as standard. Internet access, a TV, a radio, a stereo system and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms.

Sports/Entertainment : The establishment features a pool and an indoor pool. The hot tub is the perfect place to relax. Those wishing to enjoy sports whilst on holiday can enjoy golf on-site. Guests of the accommodation can enjoy indoor activities, including a gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium.

Meals : Half board is bookable. Guests can choose to book options such as breakfast or dinner.